A Word From The Boss

WHY WE DID IT

We’ve set up this new website to better serve our wholesale and regular customers.

WHAT IT MEANS FOR YOU

  • Super easy slick buying process
  • Buy at your convenience - 24/7 ordering
  • Flexibility for increased discount subject to volume of orders
  • Fully responsive site that works superbly across all devices, whether smart phone, tablet, laptop or desktop
  • More competitive prices owing to trimmed down, more efficient administrative processes (for both of us!)
  • Track and trace orders online
  • Receive instant order confirmation, vat invoice, & estimated delivery date – usually within 5 working days, often 2-3 days
  • Get a quote by simply placing products in your basket

In short - a far superior, speedy, accurate customer service. 

ADDITIONAL ADVANTAGES

Use the website as a showcase for your customers:
  • copy and paste images to create online mood boards
  • use the snipping tool
  • or simply email your customer a link to the product 

INEVITABILITY OF THE INTERNET

The rising tide of the internet has inevitably swept us up, but the Walcot team are still here at the end of the phone when you need us. 

WHERE WE’RE HEADING

We will continue to expand the 'shop by component' section of the site and add more of our very specialist and technical products.  For our regular customers we review account activity on a quarterly basis and offer greater discounts where we can, but please get in touch if you would like to discuss. 

HOP ON BOARD
I do hope you’ll join us in this leap of faith and embrace the advantages of technology.  We’ve decided it’s the way forward in this rapidly changing landscape. Join us and register now for a trade account. 

WANT TO BE ADDED TO OUR DESIGNER OR FITTER LIST?

You need to be regularly ordering from us and preferably have some sampling and a lot of expertise on the product range to qualify.  We plan to focus digital marketing efforts on driving consumer enquiries to our local partners where they will receive a far better service than we could ever hope to give.  More often than not, these enquirers need a host of interior design services not simply a curtain pole. We welcome interaction on our social media accounts (Instagram preferably) and would encourage anyone to follow us so we can reciprocate and help promote wherever we can.  It's also a good tool for feedback on service and new products in the pipeline.  We greatly value the sense of community and support that is developing and hope to see progress in this direction.

ANY QUESTIONS UNANSWERED?
Please call me, at any time, on 07836 657 395.
Opinions, questions, and ideas are all welcome.

I look forward to hearing what you think, the positive and the negative.

Many thanks for taking the time to read this.

Samantha Sandberg
Director, Walcot House Ltd

 

Measuring Guide

What curtain pole length do I need?

Walcot House measuring guide for curtain poles

Measure the width of your window (cm)

Add a minimum of 15cm either side, preferably more, but for full curtains or wide windows allow at least 25cm if you have the room, excluding finials (decorative pole ends).

Choose a stock length or cut to size yourself for non standard lengths (we promise it's really easy!)
    Helpful tip: Ensure there is room for your finials beyond the ends of your pole.
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